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Help & Advice

Customer Services

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Contact us, view recent orders, find delivery information & order tracking, or return a product.

Buying Guides

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Need help choosing a product? Our buying guides will help you choose the correct one for your requirements.

Case Studies

More info about Customer Case Studies

Read our case studies to find out how we helped our customers choose the correct products for their requirements.

General Fire Safety

More info about General Fire Safety Help and Advice

Free fire safety advice, services, guides and information to help home owners and businesses create safe environments.

Extinguishers & Fire Blankets

Fire Extinguisher Help and Guidance

These guides have been designed to give an overview of fire classes, provide a basic understanding of the different fire extinguisher types and their suitability, and to demonstrate how extinguishers and fire blankets can be used in an emergency.

Smoke, Fire & Gas Detection

More info about Smoke, Fire & Gas Detection Help and Advice Help and advice for smoke, fire alarm, CO & gas detection units, including helpful buying guides & useful terminology explained.

Fire Risk Assessment

What is a Fire Risk Assessment?

What are Fire Risk Assessments? Where to find more information? Our helpful article should help.

Fire Door & Exit Equipment

More info about Fire Door & Exit Equipment Help and Advice

A collection of useful help and advice pages related to fire doors and fire exits and a directory of fire door and fire exit installers.

Fireproof Safes & Storage

More info about Fireproof Safes & Storage Help and Advice

Help, advice and information for fireproof safes and guidance for selecting the right safe for your requirements.

Emergency Lighting & Signs

More info about Emergency Lighting & Signs Help and Advice Help and advice guides and info pages for emergency light fittings and signage, including overviews of product features and specs.

Evacuation Equipment

Information pages for evacuation equipment Our guides & information pages have been put together to answer FAQs & help customers with evacuation equipment queries.

Defibrillators

More info about Defibrillators Help and Advice

Help and information including a guide to legal considerations and an introduction to the different types of defibrillators.

Passive Fire Protection

The role of passive fire protection Information about passive fire protection including how it fits into building regulations and an overview of the products available.

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